Returns & Exchanges
Sweet Petite – Return & Exchange Policy
Effective Date: October 7, 2025
We want both you and your little one to be happy with every purchase. If the baby shoes you ordered aren’t quite right, we’re here to make returns and exchanges simple.
Returns & Exchanges
-
Returns accepted within 30 days of delivery.
-
Items must be unworn, unwashed, and returned in their original packaging.
-
Used or damaged shoes cannot be accepted for hygiene reasons.
Easy Return Process
-
Email us at info@sweet-petite.com with your order number in the subject line.
-
We will send a return label via email.
Refunds
-
Refunds are issued to your original payment method.
-
Once we receive and inspect the shoes, refunds are processed within 5–7 business days.
-
Original shipping costs are non-refundable, unless we sent the wrong item or it arrived damaged.
Return Shipping Costs
| Reason for Return | Return Shipping Covered? |
|
|
✅ Yes |
|
|
✅ Yes |
|
|
❌ No (customer pays) |
Non-Returnable Items
-
Final sale or clearance items
-
Shoes that have been worn or washed
-
Gift cards or promotional items
Size Concerns
We know baby feet grow fast! If you need help choosing the right size before ordering or want to swap for a different one, check out our Baby Shoe Sizing Guide.
Questions or Help?
Our customer support team is here to help with returns, sizing, and more:
📧 info@sweet-petite.com
📞 (917) 329-5523
